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Why Foursquare?

What’s the deal with location-based programs, and why are people using them?


By Melissa Chang on September 1, 2010

Last night, Twitter friend @Kamaka_Hawaii joined Foursquare, then asked what I like about it. I said my answer is too long for 140 characters, so I decided to turn it into a blog.

When I first started using location-based programs to enhance my social networking, I used Bright Kite. Then Foursquare and Gowalla burst onto the scene, and many of my friends moved into one or both of these new platforms.

Foursquare recently announced that it has passed 3 million users, thus beating out Gowalla. Now, I have nothing against Gowalla, but here are a few reasons why I’m one of the 3 mil:

  • Gowalla is for iPhone only. I have an iPhone, but I want to interact with all phones, not just my kind.
  • When I open the app, it tells me what’s trending nearby and how many people are there. If I want to be at the most happening place, I can head there.
  • I’m not sure about Gowalla, but Foursquare gives businesses the opportunity to provide offers to people who check in at their place. For example, when you use Foursquare at Wow Bao in Chicago, it says you can buy one bao and get one free with the check in.
  • On a related note, you can find out about specials nearby.

In yesterday’s article by Alex Salkever, Gowalla does have, arguably, better technology. He says it has “features up the wazoo, like allowing users to build tours, drop prizes, and do other things that made for improved game mechanics and user interface.” This is true. My Gowalla friends insist it’s better, and I’m often jealous that they can post a photo with each check in, amongst other things. I’m signed up, but not active.

So that’s why I Foursquare, in a nutshell. Some of my friends are active on both platforms! No matter which one you choose, though, this is the future of mobile marketing. It’s hot on the mainland, but hopefully more Hawaii businesses take note and start using these programs to promote specials and coupons.

p.s. Some of you have heard the stories about people who post their locations — away from home — and get burglarized. As with any online tool, exercise common sense. You shouldn’t post your address for the world to see. Some people check in to spots only if they’re in a group, and others don’t check in till they’re ready to leave. These online tools are meant to bring people together for positive reasons!

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<i>You can read all of Melissa’s blogs at www.nonstophonolulu.com/urbanmixplate. Follow Melissa on Twitter@Melissa808, on Foursquare as Melissa808, or email at Melissa@nonstophonolulu.com.</i>

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deniselao 5 pts

I use Foursquare, Gowalla, and Yelp for checking in. But I don't really broadcast my whereabouts all the time. Again, like what you say, Melissa - you've gotta exercise common sense =)

Foursquare is fun because it has the game aspect to it - becoming a mayor, getting the most points in a week. Probably the badges make it fun too. You can also learn about new things within the vicinity of the area you checked in to, if your 'friends' have left behind some tips. Another perk is the freebies, or discounts you can get from various companies on Foursquare.

Gowalla is a cool app for those who are exploring new places. There are trips you can explore. I like Gowalla because it's almost like a digital passport. For each state you 'check in' to, you earn a stamp. =)

Now, Facebook places is another beast on its own. Do you really want all your Facebook friends to know where you are? Not really. At least with Foursquare, you can choose your friends.

Melissa808 204 pts

deniselao This is true! I was just wondering if all FB checkins are public. I don't publicize every Foursquare checkin, which I think is a nice option.

M 54 pts

Hello Melissa,

I thought you was talking about Foursquare as in New Hope.....

Melissa808 204 pts

@M there's foursquare in new hope??

turkfontaine 189 pts

thank you for explaining 4sq. i thought it was some kind of virtual 'hopscotch' game. but if it were, i'm sure you would find a way to use it for a business purpose. so i guess@AlohaJohn 's TwTr posting,not withstanding, there really is no such thing as 'the mayor of right outside your bedroom door'

Melissa808 204 pts

turkfontaine wellll I've seen people be mayor of their own bathrooms....

WTFCameron 11 pts

you can use http://honolulu.snacksquare.com/ to see all the specials in honolulu

jennalanger 708 pts

WTFCameron That's a cool site, thanks for sharing! It would be really cool to have this info easily viewable from the Foursquare app so I wan find places when I am out and about. I'm checking out the San Francisco deals right now :)

WTFCameron 11 pts

jennalanger you should see specials nearby from fsq natively, but you have to be within a few blocks. This was a 3rd party api... but yeah i heard there working on bringing it in. follow @tristanwalker and@naveen to stay in the loop~

WTFCameron 11 pts

jennalanger oops~ sorry, meant heard they are bringing the specials nearby feature more in, not this exact api

Melissa808 204 pts

jennalanger WTFCameron oh, nice! I would also like to be able to see the specials beforehand to plan my trip.

strobie 55 pts

Avid Foursquare fan. Trying to do Gowalla now. Like both apps for Droid.

I agree with Melissa and Nathan (comment below) that business here have to seize the chance to do more with it. When I was in Vegas recently, everywhere I checked in on Foursquare had deals associated with the check-in. I was eagerly anticipating the next check-in. I'm surprised more of that's not happening here... is it a matter of time? Props to Doraku and Outrigger Cat...

I can't wait to get geotagging linked in to my new site. Chomping at the bit.

Melissa808 204 pts

strobie when we were in San Francisco earlier this year, almost every place had a mayor and we were hard pressed to find a spot that needed to be added on Foursquare. Hawaii needs to catch up!

WTFCameron 11 pts

Melissa808 strobie hawaii does need to catch up, me and the other guys w/ wtfhawaii approached about every bar, diner, coffee shop etc around here and every business owner shot it down (with the few exceptions you see around) hopefully your article and others like it will start pushing them to as you said, catch up.

It is now self service for owners to easily set up a special via this link, please share it out! http://foursquare.com/businesses/

and here is the more hawaii specific page with all the info you need: http://wtfhawaii.com/about/foursquare/

johngarcia 171 pts

WTFCameron @Melissa808@strobie Very cool, Cameron. Would be interested in learning more about WTFHawaii and what you folks are all about. Let's connect: john@nonstophonolulu.com

edmorita 66 pts

WTFCameron Melissa808 strobie I recall a time before Foursquare went mainstream when I was Mayor of all I survey. I used to check-in before Honolulu was a Foursquare city, and used to rack up points for adding venues. I now find it odd how everyone goes crazy over mayorships to the point where people used to cheat. I prefer to checking just for the fun of it. In my opinion, the deals are not worth the effort required to maintain a mayoship. It's mostly for bragging rights.

jennalanger 708 pts

I use Foursquare, but I still don't really know why. I don't have enough friends that use it to really get the benefit. I think I check in now just because I want to be an early adaptor and see how it evolves.

They do have a Gowalla app for Android I can never get it to work right. I wish I could use all of the cool features they have - the photo upload is one I really want too. Foursquare has a ton of money now, hopefully they'll start pumping out product updates. The location war is young, and I'm excited to see where it goes!

Melissa808 204 pts

jennalanger I'm with you--I started it just to get the hang of it.

nathankam 37 pts

Fun read Melissa.

I personally like Gowalla better from a gaming aspect as you need to be near the location to check in, unlike FourSquare where you can check in at Nobu from your couch in Wahiawa. I use both services pretty equally.

The fun of becoming "Mayor" on FourSquare has lost it's appeal to me, mostly because Hawaii business don't reward people for becoming that. The virtual currency is only so cool to a certain point. But I do like the fact that some businesses like Doraku Sushi and Outrigger Catamaran do offer rewards just for checking in on FS. But what I love most about FS are the "Tips." These I find quite valuable and I try my best to leave one at every location I visit.

I think businesses have a tremendous opportunity here to leverage something of low cost but that can affect the bottom line. It will be exciting to see how these services evolve.

johngarcia 171 pts

Great blog entry, Melissa! I'm a pretty avid Gowalla user and, while I am on Foursquare, I just can't get into it. It all started last year when geo apps were on the rise. The race between Gowalla and Foursquare was heating up and Ryan Ozawa posted a blog entry about location based applications.

Foursquare, off the bat, didn't support Hawaii as a location, which was strike one for me. Two, you could (and still can) check in based on address, not GPS. While there is a downside to GPS based check-ins, it just seems like a better way to handle the check-in process.

Users need to be within proximity of the location, geo information is carried along with the check-in u00e2u0080u0094 it becomes more "real".

I have nothing against Foursquare, and fact of the matter is, It's larger than Gowalla, and I'll probably come around to being an avid user, but for now, I'll stick to Gowalla.

From a PR/Social Media standpoint, what do you think about businesses getting involved with the geo realm? Are you advising clients to jump on board and embrace the digital voyager?

nathankam 37 pts

johngarcia I'm with you. As a PR guy whose firm works with its clients in the social space, we're definitely looking at geo-location apps and how they can be incorporated into the overall marketing strategy. However, resources and prioritization often times trump being there. While the geo realm is something to pay attention to, it's not huge at this point. It's something that will likely grow going forward, but in a time right now were dollars and time are tight, we've advised folks to fish where the fish are swimming for now.

strobie 55 pts

nathankam johngarcia Have any thoughts about Facebook's new location check in?

johngarcia 171 pts

nathankam Great point, Nathan. Geo isn't there just yet.

I think it's a balance between efforts. While geo may not be mainstream enough for real dollars (yet), I think there are small things that any (and every) business can (and should) do on the geo front that can ensure a good foray into the space. Making sure their business profile is fully vetted, URL/social linked up properly and setting up a handle to monitor conversations.

Even having people check-in with some recognition can go a long way towards ensuring exposure on different channels. It's free and can be done with relatively little commitment.

Awesome thoughts!

jkretch 311 pts

strobie I personally love Facebook Places. Every time I open it I feel like the connections are more relevant. There are easily over 100 check-ins within the last 24 hours, from people I actually enjoy being updated about. When I open Foursquare, it's rare that there are more than 5 check-ins within the last day.

In Places I see people updating who are completely non-tech and definitely not early adopters. Foursquare seems to still be in early adopter mode.

Melissa808 204 pts

johngarcia nathankam thanks! In a perfect world, I'd be active on both. But you bring up good points. As you point out, we can check in at remote places. THIS is a huge downside for Foursquare, because there are gamers (let's not mention names) who check in at places all day and are now the mayor of random spots that they would never frequent in real life.

OTOH, there are some ways that I use this Foursquare glitch to make the social networking fun. Have you seen what happens when a bunch of us check in to Lena Hanson's Hibity Dibbity Room all at once? It becomes a hilarious twitter feed to watch.

I am, indeed, advising businesses to jump on board! It doesn't take a ton of money or effort and the word of mouth is priceless. By the way, Wow Bao did NOT pay me to talk about their special. I did get a free bao with the purchase of one, though. ;)

Melissa808 204 pts

jkretch strobie I have yet to try Facebook Places, but will soon!

nathankam 37 pts

strobie strobie research shows people tend to listen to the recommendations of family and friends...those who they trust...so I see Facebook Places as a service of great potential for businesses. As johngarcia and Melissa808 mention, the barrier to entry is minimal...really just an investment of time...and people are slowly adapting. Because it's integrated into the FB platform, Places will also appeal to the "ungeeky" person who might think FS and Gowalla are more for the die hards like us...which means a different, more broad group of people sharing their likes in the end. The fact that people have been posting the FS and Gowalla updates to Facebook status makes it familiar, but less intimidating maybe? :-)

johngarcia 171 pts

nathankam strobie totally agree u00e2u0080u0094u00c2u00a0Places is a huge problem for "boutique" geo-applications (everything is boutique in comparison to the 800lbs FB gorilla) in just the sheer amount of users and integration that Facebook has. Those who are exposed to Facebook Places initially probably won't have much of a reason to switch other than standalone features and gaming aspects of the other platforms.

Those who have touched geo before Places came about might not have embraced Places just yet because a void isn't being filled u00e2u0080u0094 it's just easier to check-in and share it with 500,000,000 people now. Interesting times! We need to get Mr. Ozawa on this conversation!

About Melissa Chang

Melissa has more than 20 years’ experience in marketing and public relations. She is currently a freelance writer and independent marketing consultant, specializing in social media. 

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